Thank you for your interest in Falcon Heights Village Residential Community. If you need additional information that wasn't available on our website, have questions about the Homeowners Association and area, or need to contact our property management company, please feel free to use the information provided below.
For account questions or to set up a payment plan, please reach out to the collections team at accounting@legacysouthwestpm.com or 214-705-1615, option 3.
For amenity access, assistance setting up accounts, ACC requests, account questions, etc., please reach out to our Administrative Assistant, Brittany Ball, at brittany@legacysouthwestpm.com or 214-705-1615, option 2.
For questions about violations or to report an issue, please reach out to the Compliance Inspector, Chase Smith, at chase@legacysouthwestpm.com or 214-705-1615, option 4.
For Resale Certificate Request, please visit Legacy South West Property Management website at https://legacysouthwestpm.com/resources/resale-certificates.aspx to request a resale certificate. The normal turnaround time for receiving a Resale Certificate is 10 business days from the time the request is received by our office.
Please Note: When emailing or leaving a message, kindly include your community’s name and property address in the subject line. When calling and leaving a message, kindly include your community’s name, address, phone number, and the reason for your call.
Our office hours are as follows:
Monday to Thursday: 9:00 AM to 5:00 PM
Fridays: 9:00 AM to 3:00 PM
In case of emergencies, please call 972-382-6509. If a non-emergency call is reported to this line, please note your call will be returned the following business day.
Emergency
Dial 911 in Event of an Emergency